"Rick is the one I chose to ready my
practice for the challenges ahead. It worked!
Our staff headed in a new direction!"


Dr. David Egilman, President
South Shore Healthcare Center, Braintree, MA{ more }

Is it time for new “Bedside Manners”?

• A refreshing new look at attracting patients and the difficult task of recognizing the conversion of “patient” needs to “customer” needs that has taken place universally in healthcare over the years.
  
  
• This presentation offers an eye-opening message for any physician or medical professional and their staff who hopes to compete successfully in patient care in the years ahead.
  
  
• Learn how to create “Revenue Ambassador” throughout your entire organization!